That's not a quality that's worth celebrating, regardless of how much innovation he might enable. We can and should expect better of people, especially extraordinarily wealthy and powerful ones.
What about the civic sense of proving that great electric cars can be made at a profit, space launch costs can be cut 90%, and Starlink can enable communications by people who live under oppression?
Doesn't actually doing things that matter to the human race matter far more than saying comforting words and avoiding giving offense?
Of the things you've highlighted, Starlink has perhaps the strongest case for being evidence of civic sense. But that case is a potential one; in practice, Starlink (and Musk's vision) has yet to impress[1][2].
[1]: https://www.pbs.org/newshour/economy/elon-musks-refusal-to-p...
[2]: https://www.space.com/starlink-electronics-hum-disturbs-radi...
I recommend you read a biography of Musk.
He makes his electric car patents freely available, to advance the transition to electric cars. He started SpaceX with the purpose of making humans a multi-planetary species. He's repeatedly bet his entire fortune on these goals.
He's civic minded where it counts. And he's delivered results.
As for business acumen, he takes financial risks any other businessman would consider to be insane.
Hard to get more civic-minded than that.
He's become Trump 2.0.
And that unsurprisingly has led many people, including myself, to do a complete 180° on our support for who he is as as person and by extension his accomplishments.
Standing up for free speech includes standing up for the right to express ideas you don't like. I'm sure he'll allow you to post your opinions, too.
Suppressing free speech is the first step towards tyranny.
Everyone else including Western countries like UK, Australia, Canada etc have a different take. Which is that hate speech is not conducive to a healthy society and that it doesn't lead to tyranny. Whatever that even means in modern discourse.
For example, Meghan Murphy (founder of Feminist Current) had her previously banned account restored after Musk's reforms, and has again been using Twitter as an outlet for her activism and to connect with other many other feminist women since then.
So even if Twitter may have become something of a "hate spout" in your view, there are benefits to Musk's commitment to free speech being seen elsewhere on the platform.
Sad that you feel the need to say this.
Musk is one of the greatest industrialists the US has ever had. He's contributed enormously to the economy and the world.