To be clear, the eye rolling is about the theatricality of my family members' behavior rather than the request for a paper menu. I would also add to the benefits of the paper menus that it's much more socially cohesive than everyone at the table sitting around staring at their phones, even if there's a common reason to do so.
Seriously - if I want food efficiently and robotically, there are many ways to obtain that. If I'm going to a restaurant with my friends, it's to pay too much money for a modicum of a social experience :P.
I don't want to spend first 5 minutes trying to get QR code to work, then next 10 minutes trying to read a menu on 5" screen (usually with poor scrolling and ads and whatnot, sometimes they make me install an app I'll never use again, etc), then another 5 min trying to order on a phone. I do not want to pay for anti-social experience. I DEFINITELY don't want my kids to try to figure out their food on my phone :D
I may be a cranky old grouch, and you're welcome to roll your eyes at me, but gimme a 20" menu rather than a poorly made bespoke 5" app :-/
For the past 3 years a lot of restaurants switched to QR based menus for obvious reasons. So I’d wager to say that anyone that went out to eat in the last 3 years has interacted with at least a handful of QR scans :)
I’ve also seen hotels adopt “scan this code to get our WI-FI details”. Which is a pretty seamless experience and great