News for hackers. Stuff that matters.
Re:iFixit wants Congress to let it hack McDonald’s ice cream... by thomasfl on Wednesday August 30, 2023 @08:37AM (#37321073)
McDonald's ice cream machines, is the holy grail of the right to repair movement.
Re:iFixit wants Congress to let it hack McDonald’s ice cream... by Spivak on Wednesday August 30, 2023 @08:38AM (#37321096)
Yeah, can't believe that in 2023 the quest to find a sympathetic defendant for basic consumer protections laws is when the lack of protections harms corporate profits.

This is bad for the people you are elected to represent -- snooze.

This is bad for your stock portfolio -- we have to act now!

Re:iFixit wants Congress to let it hack McDonald’s ice cream... by Mountain_Skies on Wednesday August 30, 2023 @09:14AM (#37321630)
The issues with the ice cream machines at McDonald's go far beyond anyone's desire for profit and has become a cultural meme that anyone who has desired a frozen dairy products from McDonald's in the past decade can relate to.
Re:iFixit wants Congress to let it hack McDonald’s ice cream... by dylan604 on Wednesday August 30, 2023 @10:13AM (#37322455)
>anyone who has desired a frozen dairy products from McDonald's

That's a sentence I wasn't expecting to read, ever. There are only two types of people that I have ever met that would fall into that category: kids, who don't know any better about what food stuff they eat, and addicts.

Re:iFixit wants Congress to let it hack McDonald’s ice cream... by lukas099 on Wednesday August 30, 2023 @10:24AM (#37322605)
Believe it or not, it is possible to be healthy and occasionally have an ice cream cone.
Re:iFixit wants Congress to let it hack McDonald’s ice cream... by dylan604 on Wednesday August 30, 2023 @10:55AM (#37323096)
As stated plenty of times elsewhere in these comments, the white cold squishy substance coming out of a McDonald's machine is NOT ice cream.
Re:iFixit wants Congress to let it hack McDonald’s ice cream... by MostlyStable on Wednesday August 30, 2023 @11:20AM (#37323546)
And yet, it is a thing that even healthy people can enjoy on occasion!
Re:iFixit wants Congress to let it hack McDonald’s ice cream... by Alupis on Wednesday August 30, 2023 @11:33AM (#37323739)
> McDonald's ice cream machines, is the holy grail of the right to repair movement.

This is not true though.

Even with Right to Repair laws, McDonald's can and will force franchisees to use the approved machines, contract the approved repair vendor, and use approved parts.

It's McDonald's decision, whether we agree with it or not. It's their reputation, and ultimately their wallet at stake. They can, and will contractually force franchisees to do what they want. That's how franchises are run.

The reality is this is not a Right to Repair issue. This is a franchise contract issue.

There's a company involved that appears to be attempting to shoehorn their way into lucrative commercial repair services... and they're touting it as Right to Repair hoping to force their way in. Reality is nobody knows what quality their device actually is, or what the long term consequences (if any) of using their tool are (all we have are claims from interested parties). For all we know, it just bypasses safety and sanitization requirements McDonald's specifically wanted built into the product.

Re:iFixit wants Congress to let it hack McDonald’s ice cream... by KerrAvon on Wednesday August 30, 2023 @12:10PM (#37324208)
That’s literally one of the questions at stake. If I buy a machine — whether I’m compelled to or not — why shouldn’t I have the right to fix it myself?

A contract does not contravene federal or state law.

Re:iFixit wants Congress to let it hack McDonald’s ice cream... by Alupis on Wednesday August 30, 2023 @12:19PM (#37324342)
> A contract does not contravene federal or state law

It does in this case. If you do not follow McDonald's instructions and/or contract, they will terminate your franchise.

As much as you believe a franchisee has a right to use whatever machine they want, and repair it with whatever parts they want, that's just not how franchises work.

They are franchises, not individual restaurants. They do not get a choice over how long to cook the burgers, what size fries to offer, what grills to use, and what soft serve machine to use and it's sanitization standards.

There's an approved parts and vendor list for everything in a McDonald's restaurant. Franchisees basically get a catalog of approved things they can use.

McDonald's sells consistency above basically anything else. They have clearly decided having machines be inoperable is better than risking getting someone sick. The machine's are designed for inattentive employees with little to no training to operate effectively and safely. If the machine says "no go", then that's final. McDonald's wants that safety and consistency across all stores, and that is their right as the brand owner.

No Right to Repair law will change the terms of franchise agreements. Franchises that refuse to honor their agreement will simply be terminated. That's McDonald's right.

Honestly... as far as fast food franchises go, McDonald's is perhaps the most clean and consistent - given their massive size (double their next closest direct competitor). It's a marvel things are as safe as they are, given the varying quality and level of caring each franchise owner can have.

People cut corners when things get tough. A franchisee with autonomy over things like deep cleaning of the soft serve machine will choose not to do it if they can sell more (quite literally what people are advocating for in this very thread). It's not their reputation and brand at risk, it's McDonalds'.

Frankly, it's a good thing McDonald's exerts this level of control.

Re:iFixit wants Congress to let it hack McDonald’s ice cream... by jonny_eh on Wednesday August 30, 2023 @12:35PM (#37324653)
> It does in this case. If you do not follow McDonald's instructions and/or contract, they will terminate your franchise.

Contracts cannot remove all rights. For example, they can't force you to place yourself in harms way, or to harm others.

Re:iFixit wants Congress to let it hack McDonald’s ice cream... by Alupis on Wednesday August 30, 2023 @12:40PM (#37324759)
If you don't agree to, refuse to follow, or ignore McDonald's terms, they will refuse to allow you to operate using their brand (ie. franchise).

There is no law that forces McDonald's to extend you a franchise license. It's their right to run their brand how they want.

Part of the franchise contract would be an agreement to use their approved vendor/parts list.

Re:iFixit wants Congress to let it hack McDonald’s ice cream... by ChadNauseam on Wednesday August 30, 2023 @01:27PM (#37325642)
I agree with you that this idea makes no sense. But I think your argument doesn't make sense. McDonalds can't deny someone a franchise license on the basis of them being black. They are compelled to not consider race when offering franchise licenses regardless of whether or not they'd like to. (I say that because, as far as I know, having non-race-blind preferences on who to do business with is not a crime, only acting on it is.) I see no reason a similar law couldn't theoretically also force them to not consider whether owners modify their ice cream machines.
Re:iFixit wants Congress to let it hack McDonald’s ice cream... by Alupis on Wednesday August 30, 2023 @01:36PM (#37325808)
Being Black and refusing to follow a franchise agreement are very different things, no?

If some law passed and McDondald's was going to lose control of franchises, consistency and their brand, they'd probably pivot to a mostly or entirely corporate-owned/operated model.

However, it's unreasonable to assert a franchise should be able to use whatever devices, machines, standards and consistency they want... which is what is being advocated here it seems.

As an aside, your example about refusing to sell a license to someone based entirely on the color of their skin would be quite difficult to prove and enforce. I'm not advocating for anything, just pointing out they can deny a license for pretty much any reason, or no reason, and nobody would be able to compel them otherwise. It is their brand, and nobody has a right to operate using that brand unless McDondald's allows it. That's the entire point of a franchise - use someone else's brand.