T-Mobile to Cut About 7% of Workforce, Mostly Corporate Roles

Re:T-Mobile to Cut About 7% of Workforce, Mostly Corporate R... by mikece on Thursday August 24, 2023 @12:33PM (#37250957)

Why doesn't T-Mobile adopt the Mint Mobile approach of allowing customers to pre-pay for a year of service? One billing per year instead of 12, no frills, service that Just Works: you could slash a lot of personnel overhead in the billings department and end up with a better product in the end.

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Re:T-Mobile to Cut About 7% of Workforce, Mostly Corporate R... by CharlieDigital on Thursday August 24, 2023 @12:49PM (#37251237)

Sticker shock.

Same reason car sales people focus on the monthly payments instead of the total cost.

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Re:T-Mobile to Cut About 7% of Workforce, Mostly Corporate R... by yomlica8 on Thursday August 24, 2023 @12:52PM (#37251300)

I only use prepaid phones because it allows me control of billing and I can avoid hidden fees. I'd imagine the byzantine billing nightmare is a money making feature.

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Re:T-Mobile to Cut About 7% of Workforce, Mostly Corporate R... by bradyd on Thursday August 24, 2023 @12:53PM (#37251319)

T-Mobile owns Mint Mobile.

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Re:T-Mobile to Cut About 7% of Workforce, Mostly Corporate R... by lotsofpulp on Thursday August 24, 2023 @01:11PM (#37251613)

Price segmentation/discrimination. You can earn more if you sell at the maximum price that each customer is able or willing to pay, assuming it exceeds your cost of goods sold.

There are only 3 mobile networks in the US. But using MVNO, they can sell the same wireless broadband infrastructure to different people at different prices.

There is also QCI. You pay more, you (ideally) get higher priority.

https://www.reddit.com/r/NoContract/comments/tn4733/qci_leve...

https://en.wikipedia.org/wiki/QoS_Class_Identifier

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