Re:Apple reports third quarter results
by FireBeyond on Friday August 04, 2023 @05:12PM
(#37005945)
> In my experience Apple is the only electronics company to actually repair your product rather than discard a broken one and give you a new one where I live.
In my experience, no.
I had an MBA, battery charging chip was damaged. The laptop ran fine on AC, the battery was intact and fine - it just could not get a charge delivered to it.
Took it to Apple Store. Thought what might be reasonable... $200, maybe $300, parts and labor.
Genius comes back out with a quote for $900, to repair the charging circuit on what was an $1,100 laptop. First words, "Maybe we can talk about getting you set up in a new Mac today."
In my experience, no.
I had an MBA, battery charging chip was damaged. The laptop ran fine on AC, the battery was intact and fine - it just could not get a charge delivered to it.
Took it to Apple Store. Thought what might be reasonable... $200, maybe $300, parts and labor.
Genius comes back out with a quote for $900, to repair the charging circuit on what was an $1,100 laptop. First words, "Maybe we can talk about getting you set up in a new Mac today."