Re:The Wikimedia Foundation joins Mastodon and the Fediverse
by neilv on Monday July 17, 2023 @06:46PM
(#36765129)
How I try to avoid most institutional knowledge and communication problems like that is with... a trusted wiki.
They should ask around, see if anyone in the organization is familiar with wikis and could help them get started.
- “Wait, I don’t think Team X can do this, it needs to be approved by Team Y and then handed to Team Z”, followed by
- “I thought our policy was not to do this?”
- “No there’s no policy not to do this”
- “Well maybe the policy was that we do do not this”
- “Does Team Z even get notified about tickets here?”
etc…