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Re:Don't Kill Your Startup With 1,000 Trivial Tasks by udp on Monday March 05, 2012 @02:39PM (#3667997)
> What if it's a way for them to stay connected with what their creation

Exactly. In Hackers and Painters [1] pg suggests "saving up" software bugs, because "it's the one time that hacking is as straightforward as people think it is". I think this transfers pretty well to things like tech support in relation to running a startup, in that menial tasks are quickly rewarding and keep you in the "zone".

[1] http://www.paulgraham.com/hp.html

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