That's correct, if a doctor has ordered an X-Ray for you, you can walk into a lab and get it right away. The GP made up that specific example and it was wrong but I think their broader point is correct that there is a severe lack of access to basic health services in Canada. In British Columbia, about 25% of the population has no access to a family doctor, and an other 35% or so report being unable to easily book an appointment with them. Wait times to see a specialist actually are many months, and doctors are reluctant to give any referrals to them. In fact, it is difficult to get doctors to take anything seriously. IME they do very little proactive work and getting them to think critically about what could be the underlying cause of an issue rather than just telling you to try Tylenol is very difficult. There is zero recourse and you can't go to a different doctor because it's impossible to find a family doctor these days, at least in the Vancouver area. I've called dozens of practices within a couple hours of Vancouver and none are taking patients. Many literally turn off their phones and don't answer them anymore because it's easier to only have patients email them. There are no consequences for bad service because again, you have no choice, and of course they don't care about negative reviews.

It's common for doctors to have a "single issue per visit" policy these days, which is completely ridiculous because obviously a patient's entire overall condition should be taken into consideration when deciding on a strategy to address issues. And patients are not themselves medical professionals, they are not really in a position to say that two different symptoms are actually unconnected.

We basically are dealing with third world level of care in this country, and Canadians accept it because "at least we're not America". Even middle class Canadians are being forced to travel to the US to receive basic services in a timely manner.