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A comment on Amazon duped millions of consumers into enrolling in Prime, US FTC says. Parent comment

Re:Amazon duped millions of consumers into enrolling in Prim... by nordsieck on Wednesday June 21, 2023 @10:49PM (#36427463)
> I decided it wasn't worth the cost for me so I went inside my settings to cancel. Their stipulations for cancelling the membership was "Come back two days before the account is set to auto-renew and cancel then."

I'm not defending Amazon's sneaky tactics to trick people into signing up for prime. They got me too.

But I didn't have any trouble cancelling it right away, and I went through it only a few months ago. Not saying you're wrong, though - they probably changed things since you had your experience.

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Re:Amazon duped millions of consumers into enrolling in Prim... by LikesPwsh on Thursday June 22, 2023 @02:29AM (#36428645)
You can cancel it right away, it's just intentionally obfuscated.

The many layers of cancellation buttons with different layouts strongly suggest that they a/b test for maximum difficulty.

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Re:Amazon duped millions of consumers into enrolling in Prim... by sergers on Thursday June 22, 2023 @04:09AM (#36429310)
I have never had any issues canceling several times over the years.

Twice was in response to lost packages between Amazon warehouses by amazon, on phone said I was disatisfied with prime and requested a full refund. - I was like 7 months into a year paid.

They apologized and gave me a full refund of the 1 yr. Not even pro-rated... Full amount

I signed up again a few weeks later

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Re:Amazon duped millions of consumers into enrolling in Prim... by subarctic on Thursday June 22, 2023 @05:47AM (#36429863)
How many clicks did it take you to end up on that phone call talking to a person? How many phone calls did it take you to sign up?

Good for you that you asked for the refund, but still it always sucks how many hoops you have to jump through to cancel this stuff. Especially when they make it so easy to sign up that I know people who signed up accidentally (and I've almost done it myself).

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