Build a product that's more convenient, and people will use it. Google is so full of shit now, and even answer boxes are below 4 ads, it's just way more comfortable and efficient to ask chatgpt.
This morning I wanted to know how many calories there are in a breaded chicken breast. Chatgpt told me in 3 seconds after asking. Google would have been way more time. (sidenote: I also hate google, so I'd much rather use chatgpt anyway)
And I’m not talking about fringe Q Anon type stuff: the other day I was looking up the specifics of China’s “Blue Sky Initiative” climate change policies and the only thing Goog/DDG would show me (despite several attempts at rephrasing the query) was Western industry think tanks bellyaching about how the policies effect profits. It took me a good ten minutes of refining my search before I got an English translation of the actual policy bullet points.
I can’t imagine this being such a PITA on 2013 era Google.
However, I’ve seen plenty of bad information in google answer boxes too. And finding it in actual search results is going to be way more time. It’s not a life and death question.
I'm learning typescript and ran into a weird typescript construct the other day, I threw it into chatgpt and asked "what is this" and it explained it to me. I'm not entirely sure if pasting in a bunch of braces and parentheses into google would find me the same result.
AI offers none of the above. Ask the same question twice in a row, maybe you'll get a different answer, maybe you won't. You won't know which of the two answers are hallucinations, which are true factoids it trained on, and which are bogus things it had been trained on. There's literally no providence for the results- no trail, no references, nothing, because it's really a sophisticated game of "Whose Line" where everything's made up and nothing matters.
If you're good at googling the flow is: Ask the question > Clock which result isnt spam and click it > Figure out how to dismiss the cookies gate without accepting the cookies > Dismiss the google login box > Dismiss the popover pushing you to install an app > Scroll the page or ctrl+F to find the answer
With ChatGPT it's just type your question and your answer is appearing right away.
Of course I understand ChatGPT shouldn't be used for this because it will lie to you and make things up. But I am saying that's why you'll see people who don't know that preferring it over Google.