So this is purely causal without imposing the person’s subjective judgement onto the action or event; simply expressing that given the circumstances, it makes sense that the events occurred, whether the person was right or justified in acting as they did is a different story. So given the events I can reason why the action occurred.
For δικαιολογία / δικαιολογώ, the words are derived from δίκαιο and λόγος again; the former meaning the person is in the right, or is morally correct from the perspective of the person expressing it. Thus, justifying is closer to δικαιολογώ.
For an example; chores are boring, so I didn’t do them even though I promised I would. You can reason why I didn’t do them but you can’t claim I was justified in not doing them. I promised I would and breaking promises is generally immoral without s good justification or a reason.
Separately I like the phrase "a reason is not an excuse" quite a lot. I can empathise with people who make terrible decisions and understand their reasoning, but that doesn't make me excuse the choices that they made.
In an effort to understand your post, I ran those through the English Wiktionary which some may not know, also has foreign words.
αιτιολογώ: https://en.wiktionary.org/wiki/%CE%B1%CE%B9%CF%84%CE%B9%CE%B...
δικαιολογία: https://en.wiktionary.org/wiki/%CE%B4%CE%B9%CE%BA%CE%B1%CE%B...
My personal interpretation is that this like the difference between an explanation and an excuse, but perhaps someone here has a better interpretation.