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Re:Ask HN: Cause of UK e-gates outage? by cmsj on Saturday May 27, 2023 @10:54AM (#36095309)
Those stupid gates have never worked for me, and I've always suspected that they are actually just connected to a call-centre type operation. Given how fast my phone can recognise my face (in 3d no less), the e-gates are a total joke.
Re:Ask HN: Cause of UK e-gates outage? by danpalmer on Saturday May 27, 2023 @11:52AM (#36095718)
That's so weird, I use them regularly and have never had a problem in the UK or other countries with them.

I wonder if you're failing due to not recognising your face, or (no offence intended) that you have too high a risk profile in some way due to your passport info, and they decide they want to see you in person.