Also the models for these AI systems are built (in part) on "confidently wrong" inputs.
For instance, let's say your LLM has never been told how many legs a snake has, it knows however that a snake is a reptile and that most reptiles have four legs. It will then confidently tell you "a snake has four legs", because it mirrors sentences like "a lizard has four legs" and "a crocodile has four legs" from its training set.
Reminds me of "the Gell-Mann Amnesia effect".
https://en.wikipedia.org/wiki/Michael_Crichton#GellMannAmnes...
In short: trusting a source on topics you're unfamiliar with, but when the source talks about topics you are familiar with, you realize it's full of errors, but then turn the page and then trust it again on further topics you're unfamiliar with.
The earliest instance I found of Erwin Knoll's quote is from 1982[0]. I suspect either Michael Crichton or Gell-Mann had heard this quote, which in turn influenced their discussion.
[0] https://www.nytimes.com/1982/02/27/us/required-reading-smith...
I don't trust ChatGpt to teach me something new; when I ask it about topics I do know about, it answers in a way that's a mix of correct, incorrect, and borderline/misleading information; all mixed with a confident tone. Based on this, I wouldn't use it to learn information or solve a problem where I don't already have a solid grasp on the material.