They're still acting like a monopoly when that positioning is long gone.

Not in large orgs. They missed the Internet, but they did one smart thing: they put Novell out of business by offering a free alternative. Everybody got hooked up and now it's too late. Practically all large organizations that have desktop users are using AD.

> leftover from the microsoft's anti customer era

Are you saying they're in some different era now?

I'm assuming Azure has less of the culture but I haven't personally experienced it. Mostly my thought is the old culture is much stronger in the older orgs. They seem to be trying to change it but the change is really just superficial with the same people using new words but doing the same things.