Of course if you control the hardware and software stacks, it's leads to a better experience and community can build on it.
But I don't think that's really what the comment was about. I think what is really interesting here is the community.
I think the close collaboration between Valve and the Linux community is pretty unique. Mac has always had a very vocal fanbase, but Apple is a notoriously secretive and stubborn company. Valve is doing all of this work in the open including customer support, which is fostering quite a community. I think to compare it to Mac computers misses the point; Mac has an unusually large base of enthusiasts, much larger than the Steam Deck userbase, but it's not strength in numbers that is intriguing here.
> > An insanely helpful community. Tons of knowledge out there for getting it to do anything you can dream of.
> This may actually be one of the biggest lasting impacts of the Steam Deck. It puts a lot of enthusiasts with a common interest on a highly reproducible and officially supported configuration. If a game doesn't work, you can file a bug with Valve on Github about it and most of the time it'll be fixed within a week. If the system itself is misbehaving, you can feel safe knowing that there are thousands of others on the exact same configuration.
The community building that Valve does is important for this in my opinion.
If itβs hard-to-use, Kafkaesque, or unforgiving, users who are able to integrate the hardware/software into their daily lives are likely to see it as a trial-by-fire and be gatekeepers to others.