If you believe that only physical environments can be properly collaborative then you invalidate the remainder of your post.
Literally the next sentence after the one you quote is “what’s right for isn't right for you”.
I’m not saying that only physical environments have those qualities - I’m saying through my experience I work better, feel better, and contribute better when I can communicate in a physical space and not a virtual one.
Again, as I say, whatever is right for the individual. If virtual works for you, that’s great, but I’m consciously stepping out of remote work as I really struggle with it.
It's impossible to collaborate in an open office. It's hard to talk to my team if that requires yelling louder than the other 200 people in the floor.
The offices are big enough to not be _too_ expensive, and small enough to enhance collaboration and concentration.
However, what’s right for me isn’t right for you and enforcing a rule one way or another does not work so I agree with your point.
Megacorps need to understand that we humans have a range of preferences and, if we’re to assume some prefer remote and some prefer office, then making a big decision as Amazon has will alienate a decent amount of workers. Cue calamity.