I’m aware of GetUp, but this is the first I’ve heard of a product they’ve developed. And that they have a team that’s capable of such developments.
Robodebt was brutal in it's application and general air of intimidation, I wasn't personally affected but I fielded a few calls on behalf of several people I knew who felt crushed by what for them were significant debts (several times any savings they had in situations where they had zero income over enough to barely cover very basic cost of living).
...and holy hell, they charged a 10% recovery fee?
At least in NZ, when our social welfare system recovers an overpayment, there's no interest or fees. The only punitive measures used are criminal prosecution if you overtly committed fraud to a significant extent.
INTERVIEWER: And the cost of it all, Deputy Minister? Seven percent of the gross national produce ...
HELPMANN: I understand this concern on behalf of the tax-payers. People want value for money and a cost-effective service. That is why we always insist on the principle of Information Retrieval Charges. These terrorists are not pulling their weight, and it's absolutely right and fair that those found guilty should pay for their periods of detention and the Information Retrieval Procedures used in their interrogation.
And later on a well-meaning guard advises the protagonist:
Don't fight it, son .... confess
quickly ... If you hold out
too long you could jeopardise your
credit rating.
In addition to wasting money, it caused all sorts of trauma to already vulnerable people - sadly in some cases leading to suicide (https://en.wikipedia.org/wiki/Robodebt_scheme#Allegations_of...).
My team at GetUp built a tool to automate initiating the process of challenging these requests https://fraudstop.com.au/