Tell HN: Microsoft classifies own emails as junk

Re:Tell HN: Microsoft classifies own emails as junk by manuelmoreale on Monday February 06, 2023 @10:01AM (#34678239)

Mentioned before in another thread. Google workspace flagged an email from Google domains as spam. And it wasn't even a marketing email from them. It was a reminder that I had a .dev domain about to be renewed. I guess that's what happens when you're just too big. And I don't blame the Gmail team. Google has probably launched and killed a thousand products with a thousand domains so curating that whitelist is probably a hard job

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Re:Tell HN: Microsoft classifies own emails as junk by YellowTech on Monday February 06, 2023 @10:06AM (#34678334)

The specific emails that were marked for me were also reminders about a subscription. Interesting!

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Re:Tell HN: Microsoft classifies own emails as junk by andai on Monday February 06, 2023 @10:22AM (#34678628)

Must be a common phishing scam.

"Your domain is about to expire, enter your Google username and password to renew it!"

If it was me, I'd pattern those emails to be exactly like the real ones. So then the real ones might get flagged by the spam filters too. You'd think they'd check who's sending them though (origin server)...

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Re:Tell HN: Microsoft classifies own emails as junk by manuelmoreale on Monday February 06, 2023 @10:20AM (#34678603)

Maybe all these new AI aren't that smart after all. I just checked and in my case the email was coming from [email protected] so you'd think that Gmail is smart enough to not flag as spam an email from google.com and yet...

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Re:Tell HN: Microsoft classifies own emails as junk by thomaslord on Monday February 06, 2023 @11:47AM (#34680157)

I've run into this issue when creating G Suite accounts and sending the initial welcome email (with password reset link) to a user's personal Gmail account. Somehow delivering an email with content written by Google, from Google to Google, is an issue.

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Re:Tell HN: Microsoft classifies own emails as junk by donmcronald on Monday February 06, 2023 @01:14PM (#34681610)

They don't even need a curated whitelist for high value domains do they? If they've seen 1 million emails from @domains.google and <.1% got flagged as spam, isn't that a good enough indicator to consider the domain a good actor?

I can understand the difficulty in judging new domains, but having established, high value, high volume domains getting their email flagged as spam is ridiculous.

It could also be anti-competitive behaviour. They want the system to be a complex, opaque, black box because then it's more important for other providers to trust their IP ranges because they're a known-good participant. If you're a small sender that wants decent deliverability your options are Google, MS, etc..

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