Re:Theory-building and why employee churn is lethal to softw...
by j45 on Wednesday January 11, 2023 @04:08AM
(#34336584)
Saying this as not a jira fan but realizing it has its place.
The irony of jira is the years it takes to realize how few pieces of software can soak into complexity like it can.
The pain of jira is how it largely can’t universally handle complexity out of the box or how you’ll find yourself in it - how it must be actually setup for your use case - how much it benefits from being setup by someone who has experiences with the pros and cons of cocaine one of the many ways of doing something.
The new project type (team?) is a step forward to start with from scratch. But a kiss of death if you need to outgrow it for some features that aren’t there yet.
I am reaching 50 years old and am yet to see any ticket management system that is as powerful as Jira, while offering a relatively good usability story, and the integration story of having a ticket bind to documentation on confluence, SCM related history and CI/CD reports.
Likewise the competition to Booking usually fails to show as many properties, have as rich filter selection, and in many cases their prices are higher than what Booking offers, moreso if one happens to have Genie level status.