News for hackers. Stuff that matters.
Re:The Customer Service Reps for Disney and Airbnb Who Have ... by techhazard on Monday December 26, 2022 @02:56AM (#34135671)
This is no perversion of capitalism. Companies have only one responsibility: to increase profits to the shareholders.

All other responsibilities have to be legally enforced; stuff like worker safety, food safety, minimum wage, 8-hour workday, no child labour etcetera.

These are all things companies will gladly ignore if it profits them. Minimum wage in this case, through a loophole of payback.

Re:The Customer Service Reps for Disney and Airbnb Who Have ... by astrange on Monday December 26, 2022 @03:39AM (#34135857)
Corporations do not have to maximize profits. They don’t even have to do what shareholders want most of the time, insofar as shareholders don’t care enough to enforce it.
Re:The Customer Service Reps for Disney and Airbnb Who Have ... by tomhoward on Monday December 26, 2022 @06:12AM (#34136677)
Indeed. The actual fiduciary duty of company directors is to serve the interests of the company, not shareholders/profits.

This allows plenty of scope to make considerations like long-term reputation and employee satisfaction/loyalty/welfare high priorities, even at the expense of profits.

Re:The Customer Service Reps for Disney and Airbnb Who Have ... by chrisan on Monday December 26, 2022 @06:50AM (#34136908)
It depends on the company and if they follow shareholder primacy.
Re:The Customer Service Reps for Disney and Airbnb Who Have ... by tomhoward on Monday December 26, 2022 @07:41AM (#34137208)
Not really. The law is clear that the duty is to the company. I know "shareholder primacy" is a talking point around Milton Friedman's philosophy, but as contemporary tech companies demonstrate, it's a false argument. Almost all the major tech companies of the past 20+ years have focused on long-term growth, not short-term profits/returns to shareholders. Amazon doesn't record profits and ploughs all surpluses back into the company for long-term growth. Steve Jobs ignored profits/shareholder returns for many years in order to focus on long-term health/growth of Apple. Reputation/welfare issues for employees has been a huge issue that all the top companies have had to make a priority (though as this article demonstrates, there are areas where the issue has not been heeded).

There's plenty of scope for further discussion about these points, but the key point remains: shareholder primacy is not law and not the focus of company directors' fiduciary duty.

Re:The Customer Service Reps for Disney and Airbnb Who Have ... by pksebben on Tuesday December 27, 2022 @01:21AM (#34145766)
still, "more growth for company" and "more money for shareholders" can look identical from the perspective of the public or even an employee of the company, where all they see is "your interests are not important".

Uncapped growth is just as evil as unfettered greed - both charge forth without a second thought to externalities, while motivated to externalize as many costs as possible. So we end up with boiling oceans and rampant homelessness, because those are all "not our problem".

Re:The Customer Service Reps for Disney and Airbnb Who Have ... by tomhoward on Tuesday December 27, 2022 @05:40PM (#34154830)
Sure, but the issue of discussion is whether company directors are required/expected to serve the interests of shareholders at the exclusion of all other considerations.

They are not. They are expected to serve the interests of the company, as distinct from the interests of shareholders, and matters like employee welfare/satisfaction and company reputation relating to externalities are very relevant to the interests of the company.

That some companies ignore these matters is separate from the principle: it’s not inconsistent with capitalism for companies to care about issues other than profits and shareholder returns.

Re:The Customer Service Reps for Disney and Airbnb Who Have ... by anticensor on Monday December 26, 2022 @02:35PM (#34140981)
Certain types of companies in Sweden are actually legally obligated to put profits before shareholders (Sweden considers co-ops and commandites not-for-profits though). Even in those, there is a lot of freedom of movement in how to conduct the business (assuming they do not codify that too in their charter).
Re:The Customer Service Reps for Disney and Airbnb Who Have ... by Stratoscope on Monday December 26, 2022 @03:07AM (#34135725)
Everything you said has been widely debunked, including many times here on HN.

Of course a corporation has responsibilities to its shareholders. But maximizing profit never has to be the only responsibility.

I personally know executives in some food manufacturing/preparation companies, both public and private, who gladly pay very close attention to worker safety, food safety, and all the things you say a company would do only if forced by law.

They do it because they know it's the right thing to do. And it helps them recruit and retain employees, and keep their customers happy. Their shareholders support them in this and would complain very loudly if the company ever put pure profit above all other goals.

Here is one reference for you:

https://www.nytimes.com/roomfordebate/2015/04/16/what-are-co...

https://archive.vn/ARcc3 in case it's paywalled, but it didn't seem to be for me.

> Corporations Don’t Have to Maximize Profits

> There is a common belief that corporate directors have a legal duty to maximize corporate profits and “shareholder value” — even if this means skirting ethical rules, damaging the environment or harming employees. But this belief is utterly false. To quote the U.S. Supreme Court opinion in the recent Hobby Lobby case: “Modern corporate law does not require for-profit corporations to pursue profit at the expense of everything else, and many do not.”

You will find many more citations with a search like this:

https://www.google.com/search?q=is+a+corporation+obligated+t...

Re:The Customer Service Reps for Disney and Airbnb Who Have ... by bbarnett on Monday December 26, 2022 @03:10AM (#34135736)
Companies have only one responsibility: to increase profits to the shareholders.

Yes, and those companies exist in a society, and long term planning is vital for long term profits, and that is 100% sensible and correct operating procedure.

Treating employees poorly can effect the ability to hire, and retain good people. It can effect consumers' desire to buy your products. It can result in unions, and the passing of laws, and therefore red tape.

So even if you have a dim view, re corporate responsibility, it matters not, for that role has larger scope than "profit this second".

And beyond this? All corporate decisions are made by people, and those people have every right to make moral decisions.

Re:The Customer Service Reps for Disney and Airbnb Who Have ... by otikik on Monday December 26, 2022 @05:41AM (#34136497)
> Companies have only one responsibility: to increase profits to the shareholders.

I question that initial premise.

Re:The Customer Service Reps for Disney and Airbnb Who Have ... by bell-cot on Monday December 26, 2022 @05:48AM (#34136539)
One of my stock answers to this simplistic "capitalist absolutist" thesis is to repeat it...but from the PoV of, say, the Human Society.

Few absolutist capitalists want to hear that they, their companies, their wealth, their shareholders, etc. are mere tools - which Human Society can use in pursuit of its own responsibilities...or quietly "dispose of", if Society finds them to be more trouble than they are worth.

Re:The Customer Service Reps for Disney and Airbnb Who Have ... by tgv on Monday December 26, 2022 @06:32AM (#34136801)
I think you're getting downvoted because you seem to endorse the most parasitic form of capitalism.

First off: it's not a company's responsibility to increase shareholder profit. It very much depends on the view of the people involved. But you're completely right when you think that greedy people can push in that direction and that a legal framework is the only way to keep that in check and make sure companies pay their dues to society. Social democracy still seems the only way to strike a proper balance between exploitation and lack of incentive.