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A comment on The Customer Service Reps for Disney and Airbnb Who Have to Pay to Talk to You.

Re:The Customer Service Reps for Disney and Airbnb Who Have ... by vxNsr on Monday December 26, 2022 @02:35AM (#34135575)
So this is why I’ve found even stateside cs to be so bad, I’ve been cursed at by local reps and now it makes sense I too would be furious at life itself if I was treated this way and then had to answer for the very company that was screwing me over.
[ Parent | on HN ]
Re:The Customer Service Reps for Disney and Airbnb Who Have ... by rippercushions on Monday December 26, 2022 @06:50AM (#34136909)
Don't worry, the next time the agent's supervisor, excuse me, the Onshore Brand Advocate's Chat Performance Facilitator, reviews the call, they will be docked 100 points for being Confrontational and that will result in an Enhanced Deskilling.
[ Parent | on HN ]
Re:The Customer Service Reps for Disney and Airbnb Who Have ... by whoosh3 on Monday December 26, 2022 @07:09AM (#34137022)
They will be promoted to customer.
[ Parent | on HN ]