Re:Wells Fargo to pay $3.7B settling charges it wrongfully s...
by Kye on Tuesday December 20, 2022 @04:12PM
(#34072650)
The CFPB is so good. It's one of a small number of federal agencies that actually has teeth. I went 30 rounds with PNC after they devoured what was left of Simple before someone suggested filing a CFPB complaint. Basically, I received some mail for the account despite being assured it was closed before the Simple closure.
I asked for a letter stating in no uncertain terms that the account was closed and that I wouldn't be liable for anything if they screwed up. They bombarded me with emails and calls for a week trying to avoid working through the CFPB before finally answering the complaint with what I asked for. I was adamant that it happen with the CFPB so their statement would be on file. Now the PDF is there if the bank gives me any trouble.
People report similar success filing FCC complaints to get action from phone companies and ISPs that otherwise ignore them.
I asked for a letter stating in no uncertain terms that the account was closed and that I wouldn't be liable for anything if they screwed up. They bombarded me with emails and calls for a week trying to avoid working through the CFPB before finally answering the complaint with what I asked for. I was adamant that it happen with the CFPB so their statement would be on file. Now the PDF is there if the bank gives me any trouble.
People report similar success filing FCC complaints to get action from phone companies and ISPs that otherwise ignore them.