Zoom's continued survival still surprises me. There was a point in time during its meteoric rise, early in the pandemic, when stories broke about it being spyware for China and a security threat, and its use was subsequently banned in many places. Then some months later people were back to using it, as if nothing ever happened.
Meanwhile in TEAMS people dont know how to do things.
Recently I had a meeting that was supposed to be recorded, firsf nobody could record it; now the supplier side does not know how to share it as a downloadable file.
The Microsoft cloud experience is pure trash from productivity point of view.
In comparison, I use teams for my two person startup and we can only get that absolute trash fire working reliably about 75% of the time.
Facebook messenger is another example, hundreds of million of people use it all the time.
You are arguing against an obviously silly false premise. I said "large numbers of people" were unwilling to use FB for private communication.
Granted that they've at least tripled MAU since, but that's the power of network effects. There's a heavy dose of "in spite of" rather than "because of". On the other hand if Meta tried to, say, merge Whatsapp and Facebook Messenger, I think they'd lose half their users overnight.
Similarly, if Meta bought Zoom (and kept it running as it does today), most businesses probably wouldn't switch. Zoom already owns the market.