Initially, you grow like crazy and with great user reviews, as you're able to pick and choose the highest quality items.
Unfortunately, at some point you exhaust the supply at a given quality level, but your valuation mandates continued growth.
So you lower your quality requirements to obtain more supply, which only buys you a bit more time until you hit the next supply limit.
The only winning move seems to be stay private and accept there's a near-term cap on your revenue growth, after which you will grow much more slowly (at the natural supply expansion rate).
Or go multi-brand, and introduce cheaper brands for the lower quality properties, to maintain the goodwill for the higher quality brands. Many hotels do this with many different brands under the same organization that segment their customers on price and quality expectations.
I always thought that Uber/AirBnB etc should be more aggressive in creating more brand separation between their cheaper options and their higher quality options.
But hey, if you feel that attached to a Hampton Inn as opposed to a Home2 or a Hilton Garden Inn I guess it makes sense. It's all the same to me though and seems like just a waste of paperwork and administrative tasks to continue the facade of three brands in the same building.
AirBnB absolutely needs to, given the vast quality range of their current supply.
And at the same time you start burning all the goodwill that make you so popular to begin with.
Thanks for explaining it more clearly, I don't really have a business head.
The problem is, there's a lot more lemons on the market then there's great deals. Nobody wants the car that doesn't start twice a week or that's been in an accident and has its chassis skewed.
These sites start out by promoting seller karma or something but even the best sellers have lemons to get rid of. At the start they probably just sell them elsewhere to keep their rating high. Eventually as these sites get so big you can't avoid them, the quality will inevitably drop because they capture too big of a market which just includes a lot of crap.
At the same time investors will want to see that exponentially skyrocketing line continuing so they'll be pushing to cut corners left right and center just as things get difficult.
I don't know Carvana as I don't drive much anymore but I assume the same story supplies here at least in some ways.