This is normal for almost all (all?) large corps; they don't have to tell you why the account was terminated/blocked so it could be anything; something you said online (about them / founders etc), something you paid they don't agree with, just ROI vs TCO for your spending habits etc etc. They don't have to tell you and 'suspicious activities' is an easy one: adsense/adwords uses it as well. They use 'if we would tell you what it is exactly and how we measure it, it will allow evil actors to use that against us'.
Same happened to me. Did they keep sending emails you need to agree to their new terms of service and to refuse you need to agree to their new terms?
Re:I fought the PayPal and I won
by The_SamminAter on Friday November 04, 2022 @08:21AM
(#33465389)
Same here, someone tried to transfer money to me and PayPal decided that they didn’t like that, and that they wanted my ID. Then, they wouldn’t let me close my account, and when I finally provided some sort of ID they claimed that my name is wrong and as such can’t do anything until I provide more ID with an account name change request. All of which apparently makes the account impossible to close. Or so I presume, having talked with support four separate times, receiving completely different reasons/answers, and then finally saying that they’ll force-close my account, which they never did.
Now when I do absolutely need to use PayPal, I use my card on a friend’s account (with their permission).
It's actually illegal to tell clients when a Suspicious Activity Report is filed. It's quite possible they filed one. It wouldn't necessarily trigger any investigation but it would be kept on file.
My conclusion that they simply lied to my face!
I was around the time when PayPal got some bank like regulatory status in Ireland and might have needed some more data so they forced me to provide through a bullst claim. At least this is the only scenario I find feasible. I had very little money there, after gaining access again (giving them a lot of data on me) there was no sign of any activity there that not belonged to me, nothing.
I decided that their practices are shady and I will never ever trust them!
(I did not report it eventually to the authorities, even the preparation for it took time with little supporting material, and I already had an unrelated matter to tackle, it was simpler leaving them and spread their reputation. PayPal definitely did not bother reporting it as I was never approached or questioned about the suspicious activity in my account ever. It was about 10 years ago btw.)