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A comment on Post-mortem for Partial Cloudflare Outage on October 25, 2022.

Re:Post-mortem for Partial Cloudflare Outage on October 25, ... by iancmceachern on Wednesday October 26, 2022 @03:30AM (#33340813)
A bit of an aside, but maybe not.

I live on the same block as the Cloudfare headquarters. They have a big common space that has open windows to the street. They have some big projectors that play what are basically Screensavers on the wall in this common space, visible from the street. For months now one of these big wall sized projections has had in large white letters "this copy of office is not legit, please contact Microsoft to purchase a legit license of windows " (I paraphrase a bit). This seems like something they should address, no?

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Re:Post-mortem for Partial Cloudflare Outage on October 25, ... by fogolon on Wednesday October 26, 2022 @03:37AM (#33340859)
It doesn't surprise me that they are heavy on the marketing and light on the detail. Also fits with every outage they've had large enough for others to notice, the root cause is always some embarrassingly simple cock-up that only an intern would make.
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Re:Post-mortem for Partial Cloudflare Outage on October 25, ... by rat9988 on Wednesday October 26, 2022 @03:33AM (#33340831)
Have you ever considered contacting them instead of public shaming?
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Re:Post-mortem for Partial Cloudflare Outage on October 25, ... by iancmceachern on Wednesday October 26, 2022 @03:36AM (#33340852)
It's not my job. They know this is an issue, it's literally written on their walls. If they wanted to address it they would have.

Edited to add - I did, the night guard didn't seem to care or even know who to bring the issue to.

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Re:Post-mortem for Partial Cloudflare Outage on October 25, ... by jgrahamc on Wednesday October 26, 2022 @03:37AM (#33340857)
Well, I didn't know about it because I am in Lisbon and can't see that far. I've ask the office team about it.
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Re:Post-mortem for Partial Cloudflare Outage on October 25, ... by hhhuuuuuum on Wednesday October 26, 2022 @03:41AM (#33340887)
Maybe you can publish a blog post about why software theft is a good thing when Cloudflare does it.
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Re:Post-mortem for Partial Cloudflare Outage on October 25, ... by iancmceachern on Wednesday October 26, 2022 @03:43AM (#33340902)
I'm replying to my own comment to note that I'm getting downvoted for calling out a big company for what seems like software theft. That seems odd as I'm seemingly not the one in the wrong, I'm just sharing a simple observation.
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Re:Post-mortem for Partial Cloudflare Outage on October 25, ... by jgrahamc on Wednesday October 26, 2022 @03:45AM (#33340907)
I doubt you're getting downvoted for that. I suspect you're getting downvoted for your comment having nothing to do with the partial outage. And then going on to argue that you're doing the right thing by posting here and spending effort commenting about your comment rather than telling someone at Cloudflare that you spotted something bad.
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Re:Post-mortem for Partial Cloudflare Outage on October 25, ... by iancmceachern on Wednesday October 26, 2022 @03:50AM (#33340943)
I did tell someone, the problem persisted for months after. I told the guy that sits next to the lava lamps.
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Re:Post-mortem for Partial Cloudflare Outage on October 25, ... by jgrahamc on Wednesday October 26, 2022 @03:53AM (#33340966)
OK. You've edited your comment to say you told the night guard. Sorry that they didn't communicate this to someone. I've now spoken to the San Francisco office team despite the late hour and it'll be addressed.
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Re:Post-mortem for Partial Cloudflare Outage on October 25, ... by oefrha on Wednesday October 26, 2022 @03:50AM (#33340946)
You’re free to start a Tell HN or write a blog post and post the link here for people to discuss. But hijacking of unrelated threads is not welcome on HN. Check guidelines.
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Re:Post-mortem for Partial Cloudflare Outage on October 25, ... by iancmceachern on Wednesday October 26, 2022 @04:08AM (#33341053)
Thank you, I understand, I will not do so in the future.

Either of these courses of action seem like even more of a public shame, which was not my intent.

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Re:Post-mortem for Partial Cloudflare Outage on October 25, ... by quickthrower2 on Wednesday October 26, 2022 @05:29AM (#33341458)
It might be “software theft” but it could be a simple mistake with the license, which can happen if you reinstall or change hardware or something like that, and they need MS support to fix it.
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Re:Post-mortem for Partial Cloudflare Outage on October 25, ... by nottorp on Wednesday October 26, 2022 @09:30AM (#33343401)
I strongly doubt they don't have enough office licenses. What's probably happening is no one can be bothered to fix the user hostile copy protection.

I bet cracked versions of Office don't display that message, so it's an indication that this one is actually legit :)

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