Aka the Bus Factor. What if our lead engineer takes a bus out of town (or the darker version).
Even in large companies, work is done by teams and those teams are susceptible to this problem as well.
I default to, what if Bob wins the lottery?
I was working with an IoT company who proudly showed us, their biggest customer, how the signing keys to particular actions that could impact many, many people were held on a rather trick little Spyrus USB stick. Which they displayed. In the pocket of a person that had the requisite passphrases to access it all on her own.
I asked what would prevent the person from hopping a plane out of nearby SFO and having a pleasant CCP-funded retirement and they turned all sorts of colors. They invested in a proper storage mechanism (and key management processes) after that.
Eg make it so that 10 out of 15 people employees need to sign.
HA! I've never heard this version of it. I've only ever heard the dark version. I like this better.
disgusting food -> interesting and unique flavor profile
bad movie -> the director made decisions that challenge audience expectations
take your crazy pills -> I had not heard of that before
and of course the Southern classic
you idiot -> bless your heart (this one doesn't really work anymore because people know it)
I'd heard it through two different management consultancy sources, but that could easily have a common root, of course.
Emotional archetypes are limited. You have borrowed others ideas because that’s how it works; you memorized such emotional states from others. Awareness of such emotional state is not yours alone.
See. That’s how you put someone down. Directly. Not through passive aggressive southerner classics. You’re far too obvious to those who have diverse real world experience and just come off as a cliche. But we silently eye roll rather than validate such antics through feedback, good or bad.
I try to be like "ok, let's get back to the topic"
"what do you mean?"
"oh, in case I get hit by a bus"
Silence.
Someone in their company had been hit by a bus and died a couple weeks earlier. Not in their department - it wasn't a direct friend/colleague - but it was... awkward enough that I didn't use that phrase again for a long time. And even when I do, I tend to catch myself before and rephrase it.
I assume she eventually retired or something because it was transferred to one of the big benefits companies a few years back.
At the computer maker, where my pension is from, getting things done tended to be about reaching out to the right person who knew how to make such and such happen. Of course at the intervening smaller companies everyone knew everyone else. Where I am now, personal connections still matter of course. But when I joined, it was a bit of an adjustment to just "submit a ticket" rather than tracking down the right individual to ask a question or do something--at least with respect to company operations like payroll, benefits, or legal.
It’s fascinating seeing a company successfully grow from 30 to 300 in a couple of years, with effectiveness mostly increasing.
chaos did, in fact, ensue. pretty sure it was part of the reason some big clients left.
For example in one bank I worked for there is a 2 year limit on how long you can work there as a contractor. This is to make sure that all key personnel is actually employed by the bank and the assumption being that if somebody worked for 2 years they become key personnel by default and have to either be hired as an employee or fired as a contractor.
Note: There are other criteria that have to be met as well for the govt to consider someone an employee: - if work happens a the employer’s premises - if the employer owns all equipment needed for work - how is the work instructed - can denote a manager/employee dynamic)
This is covered in accounting and the CPA as well. Not that I'd necessarily recommend a CPA over an IT auditor in many cases.
Although the provenance of the control is to deter and detect fraud, it also helps to highlight key-person dependencies (where a process cannot run without a specific individual present). On the flip-side, humans are very innovative creatures and you can use this control to identify where someone has found a way to bypass parts of the process (the process time suddenly increases a lot when someone in the team is on their mandatory-vaykay, or the quality suddently drops).
I also see it used in smaller companies by bosses who want to simulate the effects of a person quitting, and how confident the rest of the team are to take over the running of a task.