I was able to find much better deals than riding the Rocket, all I had to do was email and (gasp) talk to someone on the phone. Quite easily handled.

During my last mortgage search, my personal experience is that mortgage rates were positively correlated with the number of commercials I've seen for their services.

I ended up asking my real estate agent for suggestions and she suggested a local hole in the wall originator that gave me significantly better rates than anyone else.

Unless you have something strange, all mortgages get sold into the same pool at basically the same prices, so increased marketing spend has to be made up somewhere.

“Push button, get mortgage” — was their tag line for a while.

It’s stunning to me that people will outsource all decision making to an app they saw in an advert, for their most expensive life purchase.

Their rates are terrible, and even light research would show they were uncompetitive, but it seems many americans value convenience over common sense.

Don’t get me wrong, Rocket is a terrible deal but you can do a lot worse. After using mortgage servicers that required me to use a literal fax machine, took 2 months to close, and who’s idea of an app is a broken website that requires Internet Explorer, they are much easier to deal with.