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A comment on Ask HN: Seriously, steelman this please. 7,400 employees at Docusign?. Parent comment

Re:Ask HN: Seriously, steelman this please. 7,400 employees ... by greggsy on Wednesday September 28, 2022 @04:51PM (#33013095)
Don’t forget that signing is primarily a legal activity. Every jurisdiction handle it differently, and it’s important to be able to articulate what your product can and can’t do. This was particularly relevant during the dark days of COVID lockdowns and quarantined, where those laws and practices were tested to their limits. They likely outsource a lot of that regional work, and do so on an ad hoc basis, but they still need knowledgeable people to coordinate it.
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Re:Ask HN: Seriously, steelman this please. 7,400 employees ... by conductr on Wednesday September 28, 2022 @05:57PM (#33013794)
Isn't the user responsible for the "Docu" part and they only facilitate the "Sign" part?

Point being, it's up to the users to figure out if signatures on a digital platform will be legal or not in their jurisdiction. DocuSign probably has some fine print explicitly stating they're not responsible for improper use.

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Re:Ask HN: Seriously, steelman this please. 7,400 employees ... by giantg2 on Wednesday September 28, 2022 @08:48PM (#33015058)
It's likely they still have to deal with law suits, at least until the judge rules on the fine print.

It wouldn't surprise me if they have legal/expert support for certain cases. The last thing you want is some dumb client losing a case that creates precedent which ruins your business model.

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Re:Ask HN: Seriously, steelman this please. 7,400 employees ... by Spooky23 on Wednesday September 28, 2022 @11:07PM (#33015869)
They do more than sign, they manage the process and lifecycle of agreements.

You can buy a turnkey loan solution for example from them.

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Re:Ask HN: Seriously, steelman this please. 7,400 employees ... by conductr on Thursday September 29, 2022 @12:30AM (#33016356)
They help you manage the workflow of documents. As say a car dealership using docusign, you still provide the documents and actually have to use their tools to make the workflows unless you pay them to help. I don’t think they offer to actually write the contracts. You’d hire a local attorney or just digitize what you already have. That’s been my experience after a couple enterprise level deployments. I could be wrong and we just didn’t need it.
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