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Re:Mcmaster.com is the best e-commerce site I've ever used by ddhhyy on Sunday September 25, 2022 @07:18PM (#32977473)
I've never emailed them but I have called them on a few occasions. Somehow they pick up before it even rings once. And it's a real person, not a phone tree. Pretty remarkable.
Re:Mcmaster.com is the best e-commerce site I've ever used by bpicolo on Sunday September 25, 2022 @07:53PM (#32977735)
Call center software does the job of picking up
Re:Mcmaster.com is the best e-commerce site I've ever used by brianpan on Monday September 26, 2022 @04:37AM (#32980777)
But cost cutting determines how long it takes for the software to pick up. :/