Okay so what if you give them the wrong meal and they want money back?

Happened recently, ordered pizza but they delivered to wrong address. Called them they wanted to deliver pizza again but it would have been too late. So they refunded the transaction, though seemed a little reluctant.

My guess is that if I had no option to do a chargeback, it would have been harder to get a refund then.

Then the dissatisfied customer throws a fit and warns their peers that the vendor isn't trustworthy.

There is an asymmetry here because anyone can be a customer but not everyone can be a vendor- that requires a certain level of reputation and upfront investment. So it is more risky for a vendor to scam a customer than the other way around.

Thank goodness that the merchants that I do deals with do not force me to pay with cryptocurrency.

I don't know, I hear all the time about people buying things on amazon or something and when it arrives it's just crap and you can't get a refund. At the end of the day, getting a refund is not about the payment method, it is about your business relationship with the vendor.

Cryptocurrency transactions require high trust in the sense that they cannot be refunded, but they also require low trust in the sense that the vendor cannot possibly steal any more money than what you sign them.

If you are going to argue by anecdote at least use a believable anecdote. Amazon have one of the most customer friendly refund policies and always offer a refund or replacement- obviously because they are just pushing it on to their sellers but still, they do.

> Amazon have one of the most customer friendly refund policies and always offer a refund or replacement- obviously because they are just pushing it on to their sellers but still, they do.

With an open season of friendly / chargeback fraud, customer lies, refund tricks, etc which customers keep doing every day and so on which too many of that and Amazon will ban your account and they should.

I'm not sure if you have a point?

My point is very clear. Such lax customer policies is open to high abuse and friendly fraud which hurts both the customer and the merchant.

there is nothing inherent in cryptocurrency that prevents clawback.

If this was true, then why do most restaurants have you pay after you eat?

İf the meal is bought with stolen funds...

then the cook should be left uncompensated for their work? There is no "fair" outcome in this situation, so you should at least make the system fail in a reliable way.

Normally, with credit cards and stuff, the onus is on the vendor that made the sale, technically they should verify the Id of the user match with the name on the card and stuff.

Most don't do because convenience wins for the user and increases the value.

The user knows if something is wrong (like stolen funds, accounts etc) they will get their money back, and trusts the system so spends more.

İf you don't provide this trust system, they won't spend as much as they do.

You will get less volume.