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Re:Declining quality of consumer-grade products – 2009 fridg... by umeshunni on Sunday August 14, 2022 @07:30PM (#32464157)
> They are designed to die just slightly past the warranty,

Or more likely, they set the warranty period to be just below the MTBF

Re:Declining quality of consumer-grade products – 2009 fridg... by sneak on Sunday August 14, 2022 @08:58PM (#32464686)
Thankfully in Europe it is minimum 24 months by law.

This I assume is also why amazon.de won't let you access invoices a while after purchase without talking to a CSR.

Re:Declining quality of consumer-grade products – 2009 fridg... by gambiting on Monday August 15, 2022 @02:56AM (#32466642)
People keep mentioning this, and it's just not true - or people misunderstand what the law actually is.

The EU directive on this says that all products sold here should be free of manufacturing defects within the first 24 months(it's 6 years for most products actually). But the key word here is manufacturing defect. Furthermore, the law clearly states that any fault found within the first 6 months is presumed to have been a manufacturing defect, anything found afterwards it's up to the consumer to prove that it was a manufacturing defect and not a fault that developed later.

As you can see, that's not the same as unconditional 24-month warranty - if your laptop dies 23 months in, good luck proving that it died because of a manufacting defect without hiring an expert to do so. Yes some places will repair it anyway to avoid the hassle, but it's not codified in the law.

On the bright side, EU(and UK) make the seller responsible for the products sold, so if your item breaks and the seller goes "oh well you need to go to the manufacturer to get it fixed" you can politely decline and demand that they repair/replace/refund it for you - that's the law.

Re:Declining quality of consumer-grade products – 2009 fridg... by Panzer04 on Sunday August 14, 2022 @10:33PM (#32465254)
Well, significantly before - if you were warrantying 50% of your stuff you wouldn't be making much money..