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Re:Declining quality of consumer-grade products – 2009 fridg... by userbinator on Sunday August 14, 2022 @06:09PM (#32463467)
They are designed to die just slightly past the warranty, so they can sell you another. Of course, the statistics means that quite a few units won't even last until then.

Before manufacturing tolerances were as tight, they'd error on the side of caution and overbuild, resulting in a wider MTBF curve. There were both many early failures as well as ones which far exceeded their expected life. Now, the standard deviation is much smaller so the end-of-life has become more well-defined both at the cost of nothing much lasting longer nor shorter than expected.

Re:Declining quality of consumer-grade products – 2009 fridg... by IshKebab on Monday August 15, 2022 @01:51AM (#32466281)
> They are designed to die just slightly past the warranty, so they can sell you another.

Not quite. They're designed to last at least as long as the warranty so that they don't lose money on returns. At least based on my experience in Dyson.

They don't deliberate sabotage anything like some people seem to think. Like there's no 5 year clock that is programmed to break so you have to buy another. If some part is cheap and lasts 20 years they aren't going to deliberately weaken it just so it breaks after 5 years.

What actually happens is they reduce the cost of expensive parts as much as possible (to save money) subject to the constraint that it can't fail within the warranty.

Part of the reason why early versions of products are often more reliable than later ones - they haven't sold very many so there's no financial incentive yet to do extensive cost-down optimisation (and they haven't had time).

It's still not great IMO but it's not outright evil. Your average Redditor thinks there are lightbulb conspiracies around every corner and that's just untrue.

Re:Declining quality of consumer-grade products – 2009 fridg... by matheusmoreira on Monday August 15, 2022 @04:13AM (#32467061)
> Like there's no 5 year clock that is programmed to break so you have to buy another.

Sounds a lot like printers and their ink cartridges.

Re:Declining quality of consumer-grade products – 2009 fridg... by alliao on Monday August 15, 2022 @06:49AM (#32468066)
the greatest trick dyson did was to turn vacuum an almost whiteware category item lasting 10-20yrs into 5yrs cycle product... so in that regard even if it lasted 10yrs by accident they're still well within tolerable profit margin over customer's life time projection

also it sucks well which does help

apple watch is of similar trajectory kudos to these two products

Re:Declining quality of consumer-grade products – 2009 fridg... by markus_zhang on Sunday August 14, 2022 @06:14PM (#32463527)
So I guess the best strategy is to use them as much as possible and make sure they break in the first year...
Re:Declining quality of consumer-grade products – 2009 fridg... by theonemind on Sunday August 14, 2022 @07:27PM (#32464146)
I remember someone who bought a low-mileage used car under warranty. The transmission started acting funny and making strange noises, but the dealer wouldn't do any repairs because it worked. I think he was about 8 months into a 12 month warranty.

He drove in such a way as to make sure it didn't work before the warranty was up, and then they fixed it.

Re:Declining quality of consumer-grade products – 2009 fridg... by qes on Wednesday August 17, 2022 @03:24AM (#32493307)
Surely driving the vehicle in a manner that was certain to break the transmission within 4 months caused no other excessive wear in the vehicle, right? Sounds like a terrible idea, really.
Re:Declining quality of consumer-grade products – 2009 fridg... by agumonkey on Monday August 15, 2022 @02:23AM (#32466464)
trolling manufacturer stats is quite a fun idea.
Re:Declining quality of consumer-grade products – 2009 fridg... by umeshunni on Sunday August 14, 2022 @07:30PM (#32464157)
> They are designed to die just slightly past the warranty,

Or more likely, they set the warranty period to be just below the MTBF

Re:Declining quality of consumer-grade products – 2009 fridg... by sneak on Sunday August 14, 2022 @08:58PM (#32464686)
Thankfully in Europe it is minimum 24 months by law.

This I assume is also why amazon.de won't let you access invoices a while after purchase without talking to a CSR.

Re:Declining quality of consumer-grade products – 2009 fridg... by gambiting on Monday August 15, 2022 @02:56AM (#32466642)
People keep mentioning this, and it's just not true - or people misunderstand what the law actually is.

The EU directive on this says that all products sold here should be free of manufacturing defects within the first 24 months(it's 6 years for most products actually). But the key word here is manufacturing defect. Furthermore, the law clearly states that any fault found within the first 6 months is presumed to have been a manufacturing defect, anything found afterwards it's up to the consumer to prove that it was a manufacturing defect and not a fault that developed later.

As you can see, that's not the same as unconditional 24-month warranty - if your laptop dies 23 months in, good luck proving that it died because of a manufacting defect without hiring an expert to do so. Yes some places will repair it anyway to avoid the hassle, but it's not codified in the law.

On the bright side, EU(and UK) make the seller responsible for the products sold, so if your item breaks and the seller goes "oh well you need to go to the manufacturer to get it fixed" you can politely decline and demand that they repair/replace/refund it for you - that's the law.

Re:Declining quality of consumer-grade products – 2009 fridg... by Panzer04 on Sunday August 14, 2022 @10:33PM (#32465254)
Well, significantly before - if you were warrantying 50% of your stuff you wouldn't be making much money..