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A comment on Declining quality of consumer-grade products – 2009 fridge compressor autopsy. Parent comment

Re:Declining quality of consumer-grade products – 2009 fridg... by ars on Sunday August 14, 2022 @07:14PM (#32464060)
This doesn't work in all categories, but when the product breaks before a reasonable lifetime you buy a new one, and return the old one.

The store ships it back to the manufacturer, and if they are smart they tear it down and improve whatever caused it to break.

If enough people did this quality would improve.

[ Parent | on HN ]
Re:Declining quality of consumer-grade products – 2009 fridg... by thfuran on Sunday August 14, 2022 @07:27PM (#32464147)
Yeah, except that you're not getting your money back because almost nothing has a warranty that extends nearly to it's reasonable lifetime, so the manufacturer has no particular interest in stopping you from buying another one.
[ Parent | on HN ]
Re:Declining quality of consumer-grade products – 2009 fridg... by ars on Sunday August 14, 2022 @08:14PM (#32464419)
You get your money back when your return the defective item for a refund.
[ Parent | on HN ]
Re:Declining quality of consumer-grade products – 2009 fridg... by ImPostingOnHN on Sunday August 14, 2022 @08:40PM (#32464578)
not when the return is a year after purchase (even shorter for most products these days)
[ Parent | on HN ]
Re:Declining quality of consumer-grade products – 2009 fridg... by ProjectArcturis on Sunday August 14, 2022 @08:58PM (#32464682)
You don't claim the warranty. You buy the new one, put the old broken one in the new one's box, and return that.
[ Parent | on HN ]
Re:Declining quality of consumer-grade products – 2009 fridg... by warkdarrior on Sunday August 14, 2022 @09:29PM (#32464887)
I believe this is called fraud, but you do you.
[ Parent | on HN ]
Re:Declining quality of consumer-grade products – 2009 fridg... by boppo1 on Monday August 15, 2022 @07:07AM (#32468179)
Well, on some ethical level so is what manufacturers are doing. Race to the bottom!
[ Parent | on HN ]
Re:Declining quality of consumer-grade products – 2009 fridg... by thfuran on Monday August 15, 2022 @08:43AM (#32468952)
No, a bad deal isn't fraud.
[ Parent | on HN ]