> Google Workspace Standard Support—Standard Support is included with your Google Workspace license. It provides support with a 4-hour service-level objective (SLO) for P1 cases. If you're interested in faster response times and additional Support services, Enhanced or Premium Support might be a better fit for your business.
A good question is what does P1 case means. Locked out of email or "sorry Google, I just wanted to say your global email network is down, when it's gonna be up?"
Surprise! There is. https://workspace.google.com/intl/en_ie/pricing.html
> Google Workspace Standard Support—Standard Support is included with your Google Workspace license. It provides support with a 4-hour service-level objective (SLO) for P1 cases. If you're interested in faster response times and additional Support services, Enhanced or Premium Support might be a better fit for your business.
https://support.google.com/a/answer/10105075?hl=en&ref_topic...
A good question is what does P1 case means. Locked out of email or "sorry Google, I just wanted to say your global email network is down, when it's gonna be up?"