The utopian future I would like for social media is if we had a protocol for a people directory social network. It would function in much the same way as facebook pages or your myspace page. Most users will just sign up for a service, technical users will have frameworks and API's they can reach for to build their own "custom" pages. I realize I just described the fediverse but seriously, fediverse needs to go mainstream.
Mastodon has been around for more than five years, and the idea of decentralized social networks long before that. Email, from a user standpoint, was much like Mastodon: a protocol that you consumed with software of your choice. But it was never a great experience for the average user, then gmail made it a great experience. People switched very quickly.
The experience has to be first.
Before Gmail's groundbreaking 1GB limit, you had offerings like 15mb or 100mb from yahoo or hotmail. What that meant for your day to day experience would be that you would literally run out of space and then have to manually comb through your inbox to delete things you don't want. And if you wanted stuff, you had to harshly prioritize between treasured message threads.
These are all part of the UX
Also is there room in this utopia for people who want their privacy and secrecy? Will they be disadvantaged if they don't participate in this digital phone booth? My gut tells me yes.
Obviously any sort of serious effort will need some sort of marketing or other social push, but you can market a pile of dog poop all you want and nobody will be interested.
That same divide isn't going to go away, no matter the technology. (ofc replace Facebook with whatever app is popular with your group.)
The craziest thing started happening when I got rid of it. I started getting these crazy old things called "phone calls." And people started sending out these really cool decorated cards called "invitations" that apparently come to my house through this really old but fascinating technology called "mail". Real life actual people started walking past me on my neighborhood road and inviting me to house parties or get-togethers again. I met so many wonderful neighbors since!
It had this amazing other side effect as well: it acted like a filter for all the events I used to "miss". Suddenly, it's as if the weight of FOMO was lifted off my shoulders.
But illustrative snark aside, I suppose its going to vary from circle to circle and group to group. My hunch tells me a lot more people simply tolerate social media because they realize much of society has hitched it's wagon to it, and they see this as an unfortunate thing, and it will take just one person in the group to break the mold.
If we could separate out these layers I think you would find that the user experience would be easier to improve and evolve more cleanly over time, with multiple formats and protocols being built upon a base abstraction layer.
It really is not a technological problem, it's a "how do you get everyone to sign up" problem, which FB has solved. I don't think we'll see another company solve this in a very long time, unless they hit the jackpot while really focusing on creating a USEFUL product for their users.
I know server-side software is traditionally hard to run, but there's no law it has to be that way forever (especially if the cloud hosting providers realized the immense untapped sales potential of regular people suddenly having a use for a cloud server, and underwrote some of the open source software that would make them more useful).
It wasn't profitable back then either, alas—which is why Facebook has repeatedly pivoted to less useful, more annoying, but more monetizable offerings.
at this point this is a social problem to be solved politically
Possibly a mastodon based solution where users pay a small recurring fee for server management and some R&D and offering privacy, could generate enough benefits for a company (or companies) to strive.
FB (among others) made us forget the sense of scale and the value of things, including the value of privacy and brain time. I would rather pay today from 1 to 5 USD a month for a service that works, where I can share my kid's pictures with my direct family and only them, with no ads.
There is also a difference with what it actually costs to provide the useful part of the service. Mastodon is open source, yes it requires hardware (virtual or actual) and operation, none of which is free, but the cost of these certainly doesn't match the cost of running+developing game changing (advertisment/recommendation) ML models and ultra high scale infrastructure. Running a mastodon server for a thousand users with acceptable availability, and no fancy ML or R&D, I think should be doable for $5.000 a month, yes.
* use the great social graph that you now have to create other useful tools that you can monetize
I think this is Facebook's biggest issue: they moved from being a very useful tool to being the app that tries to drive traffic and engagement so much that it becomes less useful. I think they should refocus back on being a useful tool to keep track of friends, and keep in touch with people you meet, and then do the other stuff they want to do separately. Facebook IS still useful, but because of all the noise now people mostly use it to be able to contact old friends OR they don't use the close social network features that use to make facebook useful.
> I think it would be hard to start something like this again, because people are afraid of data collection now in a way they weren't in 2006
I think that's projecting. Many countries don't care, and many groups of people don't care.