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Re:TIFU by using Stripe as a payment processor for my small ... by Ayesh on Thursday July 28, 2022 @07:45AM (#32263055)
In a different HN thread that has no or positive reaction to Stripe, you'd be seeing many praises for Stripe.

For local businesses, perhaps your local bank has a better solution? They will be cheaper (if they use networks other than Visa/Master), and often has zero fees when you withdraw money to a bank account.

Here in my country, for a business that only caters to local customers, I pay about 2% for payments with no fixed fee and no fee for withdrawals, which happens daily. I can directly call the person who handles my queries, and charge backs have never been anything but a few quick clicks with no mind games. All I do is redirect the user to the payment page, and validate the payment upon arrival. The UX isn't as good as Stripe of course, but many of the locals are quite used to that UI anyway.

Re:TIFU by using Stripe as a payment processor for my small ... by Aspos on Thursday July 28, 2022 @09:17AM (#32263865)
Don't know what country you are from but guess your acquiring bank gets orders of magnitude less fraud than Stripe does so your bank can afford to take your calls. It boils down to wildly skewed regulatory environment in the US.
Re:TIFU by using Stripe as a payment processor for my small ... by InitialLastName on Thursday July 28, 2022 @10:23AM (#32264712)
They probably have orders of magnitude less revenue with which to pay customer service agents than Stripe has (or would have, if they hadn't delegated their customer service to the machine in the sky).

We see this in many circumstances: centralization and scale are great for efficiency, but bad for resilience.