And when the service being provided are also paid for by the government the taxpayers take it on both ends!
Edit: Is my comment unpopular because some people think I'm endorsing the status quo or because some people find this state of affairs inconvenient to their world view?
However, they are clearly providing value to SOMEONE. The person paying your wife gets more value (money) than they pay your wife to do the job. They aren’t trying to keep her busy, they are trying to make money.
You could call this rent seeking, which is a completely fair criticism. It just isn’t the same as ‘make work’ that is simply trying to keep someone busy. They are trying to extract value in a way that is not good for society as a whole.
I guess from a physics pov it all depends how you define the boundary of the system, and I draw it at a society level.
It might seem like a minor distinction, but I think it matters when trying to understand the motivations involved.
I’ll give you an example. My wife worked as an intensive case manager, where the job was ostensibly to help severely ill people manage their lives. Was that her actual job though? No, her actual job was filling out reams of paper work instead of actually helping anyone. That paperwork was sent to the state and the company got paid, with the vast majority of the money going to executives.
What would happen if her job were eliminated? Would the people be worse off? No, the whole point was to not help them and keep the state aid checks coming in. My wife wasn’t using her skills and was depressed and stressed all the time so she’d be better off if that job had never existed. Then there were the 3 layers of middle management coordinating all of the form filling. Their job was wholly redundant, and they didn’t do any meaningful work at all. Did they even need to exist? It’s not clear, but their existence didn’t work toward actually helping any real people. They just helped collect government checks. They were paid well though.
The people who would be harmed the most by that “work” not getting done are the executives.