Bad UI is causing people to get scammed

Re:Bad UI is causing people to get scammed by pkz on Saturday July 09, 2022 @01:53AM (#32032216)

A large email provider like Gmail could probably train a network to find emails that look similar to an official brand (start with payment providers). The client could warn the user that "Warning! This email looks a lot like it is trying to impersonate a different brand".

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Re:Bad UI is causing people to get scammed by tsimionescu on Saturday July 09, 2022 @03:51AM (#32032904)

That's exactly what spam filters are. Since they are relying on heuristics and ML, they aren't completely accurate, unfortunately.

It is fair to criticize some of the obvious misses though - these algorithms and heuristics are clearly pretty bad.

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Re:Bad UI is causing people to get scammed by noAnswer on Saturday July 09, 2022 @06:54AM (#32033804)

Since a view years United Internet (mail.com, gmx.de, web.de) verifies some big players. So a email from Paypal, eBay or Postbank is visibly different from a standard email. (In the Web and App UI. Of course not if you use IMAP.) IIRC it has a individual icon and a green boarder.

(I don't know whether there is a standard behind it or if it is some kind of manual certificate pinning.)

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Re:Bad UI is causing people to get scammed by shswkna on Saturday July 09, 2022 @02:06AM (#32032311)

The paid-for “Google Workspace” does mark emails that look suspicious. It also uses the well known Gmail interface.

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