Yes, but no. They are entitled like you and I, and everyone, is entitled to good products and not being angry when using them. They aren’t especially entitled to the point to use the word as an insult.

Feedly sells ads. So it’s free, but they include ads. They aren’t a charity benevolently putting out the app and everyone should suck it up and be thankful.

Obviously, people can choose not to use it. And they do. Feedly seems to be in a bit of a doom spiral with being worse and worse and driving away more and more users.

It seems to me that they have some expensive to develop but not very useful (eg, AI to detect stuff in feeds) that users don’t find worth $6 but the costs need covering. So their approach is to keep pushing it on users more and more.

Sure, if you're paying for it. If not, prepare for all the ways a company is going to try to make the service profitable, starting with ads and come-ons to paid tiers.

Don't want that? Pay, or self-host something. It's absolutely entitled to make an indignant post about why you're changing away from a service you've used for nine years that amounts to the bastards want to make money off me.

Also, even truly free/oss software has an expectation of quality. And saying “I don’t like it and won’t use it” isn’t being entitled. It’s just a normal human response.

If I’m in a museum and look at a painting and remark to my friends “I don’t like that painting and I won’t buy a print. In fact there are so many paintings in this museum, I don’t think I’ll return.” Am I being entitled?

I think it’s pretty authoritarian to call out people expressing reasonable opinions as if they are “entitled.”

As a reader I’m happy to know that feedly’s free product sucks. That’s very helpful to me. I’m glad OP shared their idea and I hope that people gatekeeping won’t stop OP and others like them from sharing more useful ideas.

Did you watch it for nearly ten years, then make an indignant post ranting about all its flaws because you were tired of ads for the blu-trays or whatever?

I think it’s pretty authoritarian to call out people expressing reasonable opinions as if they are “entitled.”

You've picked a bad time in history to be so badly confused on what "authoritarian" means.

The author also did exactly what you want by switching to NetNewsWire, so I don’t know what you’re complaining about other than that they made a blog post explaining that decision.

Except not getting the carrot free is the stick to plenty of people.

so I don’t know what you’re complaining about

Given I explicitly said what I was complaining about, you should know.

I don't know Feedly's history and whether it was originally Open Source or not but plenty of people decide their popular FOSS tool could be paid-for, at which point it is common to disenfranchise the people who made it popular in the first-place.