> … "so and so computer shop does a good job with that sort of thing" …

Even when running my own successful contract IT business, I used to do this sort of thing whenever I didn't feel like taking on a particular job. It also has the side benefit of if the advice you gave was good, then you've helped an ally in the industry (network building), and you've helped out a potential future customer. They'll remember that you're the one who sent them to the folks who solved their issue for them, especially if you sent them to someone who charges a fair price and does good work.

YESS! I'll deflect next time as well!! Hmmm the issue though is sometimes even I don't know who to ask. Most of my helps are like for software coding stuff

one time, I got into similar situation to help others (not many as yours). I guess, there are two type of soft rejections you could do. "I don't know how to do it", or "I have no time recently". wonder if you feel bad if you say you don't know? no need to be keep an image of being a hero all time... :-)