In tech, the consulting industry is full of "job half done poorly". Consultants overpromise and underdeliver. They take the money and run. Yes, it somewhat works. If you have a bug, no one can help you because their code is a giant ball of spaghetti that requires a Rosetta Stone to decipher. Which they will not give you without you paying more money. Within five years, you are likely to ditch that train wreck and hire a bunch of new consultants to rewrite what will probably be another slow burning dumpster fire.

Unfortunately, in many places, “that’s not my job” has been weaponized by people to avoid pulling their weight or to fill in a critical gap. Often in very low-stakes situations.

“That’s not my job” for industrial/manufacturing is absolutely critical and should not be downplayed. But refusing to teach the newbie next to you how to use the Jira ticket system because it’s “not your job” is counterproductive.

in software, this is where "catastrophic" data leaks and security vulnerabilities come from, an engineer or team deciding to roll their own version of a security or cryptography library without having the proper experience to even know what they don't know.