Re:Netflix’s bad habits have caught up with it
by fragmede on Sunday May 22, 2022 @02:51AM
(#31465564)
I think the issue of low-quality filler being the issue is debatable. House of Cards or Orange is the New Black hasn't stopped the platform from sinking to where it is now. But as long as people are watching something, they're subscribed to the platform. The real problem is a lack of shows with nine seasons and plenty of shows that got canceled two seasons in. Viewers will take a chance on a new show, binge watch the two seasons, then end up blankly staring at the Now Playing screen and this hollow feeling of Netflixlessness - that listless feeling you get when your life was previously consumed by a show that you've now caught up to, so you have nothing to watch.
The worst thing the service can do is force viewers back to that New Playing screen, and just hope they find something before giving up, disgusted at your library's lack of content. Netflix never did conquer the Now Playing page. If I don't have a show that someone else has promoted to me, I'm not opening the Netflix app, that page is where dreams of just watching some TV go to die. Not for lack of trying, mind you, they've run a large number of experiments on that page, it's just a difficult problem when you don't have the content your users really want. It's thoroughly unsatisfying a UX, especially if you can't find something before your attention span gets bored of trying to find something to watch, and you switch away entirely. To Fortnight or TikTok, as the article suggests.
Spin-off shows don't generally do well on network TV, but things are different for streaming, and mediocre content set in the same universe as existing shows, for easy transference of viewing keeps users on your platform. Even if viewers are rewatching The Office for the Nth time. Because that show has nine seasons, Netflix might as well just be The Office streaming program and it would keep subscribers just fine. You're right that they're "settling" hours, but not everyone is a TV show snob. Netflix was never going to afford to be at ABC/Paramount/Disney level but it's trying to play there and make shows that rivaled their quality - and cost - that killed them.
The worst thing the service can do is force viewers back to that New Playing screen, and just hope they find something before giving up, disgusted at your library's lack of content. Netflix never did conquer the Now Playing page. If I don't have a show that someone else has promoted to me, I'm not opening the Netflix app, that page is where dreams of just watching some TV go to die. Not for lack of trying, mind you, they've run a large number of experiments on that page, it's just a difficult problem when you don't have the content your users really want. It's thoroughly unsatisfying a UX, especially if you can't find something before your attention span gets bored of trying to find something to watch, and you switch away entirely. To Fortnight or TikTok, as the article suggests.
Spin-off shows don't generally do well on network TV, but things are different for streaming, and mediocre content set in the same universe as existing shows, for easy transference of viewing keeps users on your platform. Even if viewers are rewatching The Office for the Nth time. Because that show has nine seasons, Netflix might as well just be The Office streaming program and it would keep subscribers just fine. You're right that they're "settling" hours, but not everyone is a TV show snob. Netflix was never going to afford to be at ABC/Paramount/Disney level but it's trying to play there and make shows that rivaled their quality - and cost - that killed them.