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Re:Mygov is a ‘huge disappointment,’ key architect despairs by denkmoon on Thursday May 05, 2022 @08:46PM (#31279917)
>The article mentions the huge problem with them having no in-house expertise so they bring in consultants.

Just so we're all clear here, this is by design.

Re:Mygov is a ‘huge disappointment,’ key architect despairs by diordiderot on Friday May 06, 2022 @03:36AM (#31282407)
Why do you think this is?

The UK central gov is a notable exception, (if you exclude the corruption with track and trace) why might that be?

Re:Mygov is a ‘huge disappointment,’ key architect despairs by denkmoon on Friday May 06, 2022 @04:23AM (#31282740)
The stated reason: Outsourcing improves efficiency and decreases costs.

The real reason: It provides a mechanism for political kickbacks, vendor lock-in, and shifting blame.

Re:Mygov is a ‘huge disappointment,’ key architect despairs by ecdavis on Friday May 06, 2022 @04:06AM (#31282625)
> Why do you think this is?

Successive Australian governments since the early 90s have expanded public service outsourcing dramatically.

Here's a comprehensive discussion from the early 00s: https://www.aph.gov.au/About_Parliament/Parliamentary_Depart...

The basic argument is that competition reduces costs and improves quality, therefore we should introduce competition into the provision of services to government.