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A comment on The Invisible Side of Design . Parent comment

Re:The Invisible Side of Design by woadwarrior01 on Sunday October 16, 2011 @01:57PM (#3117828)
IIRC, I read this (or something very similar) in Don Norman's book "The Invisible Computer".
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Re:The Invisible Side of Design by huhtenberg on Sunday October 16, 2011 @04:14PM (#3118168)
It is a common and popular observation, so it gets mentioned in virtually every book (or a documentary) on design.
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Re:The Invisible Side of Design by sjwright on Sunday October 16, 2011 @04:20PM (#3118187)
Unfortunately there are still too many good traditional designers (who hopefully understand this observation) that are unskilled at interface design, and too many good interface designers unexposed to the history of design theory.
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