> Custom hot keys are easy in MacOS settings menu.

I use this feature all the time. Unfortunately, lately there seems to be a goblin in my system that's occasionally going in and deleting App Shortcuts for a specific app and I have to re-create them. Any ideas? I was thinking the app was getting updated or something like that so Mac forgets the settings.

It seems like an oversight to have a physical backlit button with play/pause icons on it taking up space on the mac keyboard that can't be generally used to play/pause applications.

It's like making TVs you can install arbitrary applications on, but shipping them with remotes with branded buttons to open one or two specific preinstalled applications.

I just tested this with the most bizarre app I could think to open at the moment. Play/pause works as expected on Plex HTPC app