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Re:Inside the longest Atlassian outage by 420official on Wednesday April 13, 2022 @02:46PM (#31018566)
I'm not at all familiar but a tweet linked from the OP and written by the author plugs https://linear.app/
Re:Inside the longest Atlassian outage by linsomniac on Wednesday April 13, 2022 @11:50PM (#31023228)
Linear has offered free services to users impacted by Atlassian's outage through the end of the year. I took a look at it (we aren't impacted), and notice it can import tickets from Jira, and also has a "Jira Link" where you can use Linear as a kind of front-end to Jira if you aren't ready to go all in on Jira.

When we chose Jira, one of the points that was made was: If we decide to leave Jira, there will almost certainly be an importer from Jira to the new system. Which does seem to be true. We came to Jira from Fogbugz, and I spent the better part of a month writing tools to import our tickets and wikis. Jira had a Fogbugz importer, but it was horribly broken.

Looking at Linear, there is no such escape hatch, or indeed, searching the docs I saw no "export" or "backup" capability at all.

Re:Inside the longest Atlassian outage by enra on Thursday April 14, 2022 @01:01AM (#31023563)
It's in the settings, "Import / Export" in the sidebar. We support CSV export or alternatively you can use the GraphQL API.

You're right we need add a page in the docs. It was only mentioned in few pages in passing. For now I added a section here until we can make a full page about it: https://linear.app/docs/workspaces#export-workspace-data

If you are looking anything else hit cmd+k to search the docs.

Re:Inside the longest Atlassian outage by linsomniac on Thursday April 14, 2022 @10:41AM (#31027632)
Thanks for the reply. Linear looks pretty slick, I'll probably give it a try with the Jira Link, and get some experience with it without having to do a whole conversion plus get buyin from the rest of the team. We weren't impacted by the Atlassian outage, but Linear does seem to have a pretty compelling feature-set.
Re:Inside the longest Atlassian outage by gkoberger on Wednesday April 13, 2022 @05:14PM (#31020368)
Linear is phenomenal. Probably built for a different audience than Jira (it's like Superhuman for tickets), but if you want something that works well and is opinionated I highly highly recommend it.
Re:Inside the longest Atlassian outage by astroalex on Wednesday April 13, 2022 @10:29PM (#31022823)
I recently started using Linear at my new job, and I am a big fan.

1. It's snappy. Moving between issues and views is a breeze.

2. The UI is extremely functional and consistent.

3. Great keyboard shortcuts!

Using Jira felt like having brain fog, and Linear is such a relief after that experience.

Re:Inside the longest Atlassian outage by bloopernova on Wednesday April 13, 2022 @05:15PM (#31020379)
Linear has a dark mode. I'm already won over! ;)