Yes the law compels them to be like this. It’s actually criminal to tip someone off they’re being investigated.
Perhaps the law is too strict due to the impact it can have on individuals.
Use First Direct. They're designed for boring middle-aged IT consultants.
:)
Not disagreeing (First Direct has a far better reputation) but it's really a brand of HSBC. The irony of having to move to a bank suspected of funding [1] actual drug dealing/laundering/terrorism so my accounts won't get frozen over imaginary drugs/laundering/terrorism is somewhat amusing.
[1] https://www.thebureauinvestigates.com/stories/2021-07-28/mon... / https://www.forbes.com/sites/afontevecchia/2012/07/16/hsbc-h...
Re:How we secure Monzo's banking platform
by aaaaaaaaata on Monday April 04, 2022 @08:36AM
(#30905900)
They're not suspected, they admitted it, and paid their speeding fine.
That's what's so kafkaesque (and frankly rather violating) about the experience: you literally haven't the faintest idea what you've done wrong and the bank refuses to tell you.