That's just not at all acceptable to the majority of people who want to know they can click a link in Firefox (or Chromium or whatever) and watch the damn video. Perhaps more important: it's a prime example of sidestepping the question that is so frequent in these communities where you don't get answers to your questions, you get told random things sort of related to your question that others have done.
I started this recent test drive after installing Arch on a secondary system intended to be a home server and, within an hour, I had Steam installed, a DualShock 4 controller connected via bluetooth, and I was playing a windows game (Final Fantasy 12 - The Zodiac Age) at 60FPS stable. I honestly couldn't believe how much "just worked."
and i tried using windows 10 shortly after it's release and just couldn't.
people like what they're used to. if you're used to windows, linux is a tough sell. but if you're used to linux, so is windows. linux people like to worry about how it is perceived by the average user, but the average user fails all the time on any operating system.
My next system is going to be a lightweight Linux host with a pile of VMs and something like https://github.com/casualsnek/cassowary, with juicy enough hardware to make it feel like I'm only running one OS.
which is the same as my troubleshooting procedure on ubuntu.
I've been daily-driving KDE/Plasma for... around 7 years now? And I have a really low tolerance for daily technical nuisances. There have been some issues over that period, but honestly not more than I would have to deal with on other platforms.
I also introduced a partner to Elementary a few years back and she has absolutely fallen in love with it despite the shifting set of glitches it has on every update (she calls "personality"). She's clever but not especially technical and had no Linux experience beforehand.
As I see it, there are essentially three desktop platforms to choose from: Windows, Mac, and Linux. Windows is moving in an ad-supported direction that I want no part of and there's even more that I dislike about what Apple is doing (and this from someone who was one of those weird die-hard Apple enthusiasts in the 90s).
So I didn't switch to Linux because I'm fanatical about it, but because it was my option of last resort for having a desktop environment that I felt like I could largely control and use the way I wanted to use it. And, it has turned out that I'm really happy with it, most of the time.
That's probably not going to be a persuasive argument for the average casual computer user. On the other hand, tired tirades against "the year of the Linux desktop" completely miss the fact that Linux is a completely reasonable desktop experience today.