Ask HN: How dangerous is it to trust Google?

Re:Ask HN: How dangerous is it to trust Google? by sokoloff on Wednesday March 30, 2022 @07:05PM (#30861950)

AWS enterprise support (paid) has been excellent for us over the past 7-ish years and entirely worthy of the name “support” is my summary. Over 7 years, we’ve had a few cases where we needed to rely on them and they did right by us every time, even in a few cases where the problem’s source could be found in our mirror.

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Re:Ask HN: How dangerous is it to trust Google? by watermelon0 on Thursday March 31, 2022 @01:18AM (#30864049)

I was pleasantly surprised that even their developer support plan is great.

When I had issues with using their services, they replicated what I was doing, and either help me fix mistakes I made, or (in most cases) offer a workaround, if it's something that their API doesn't support.

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Re:Ask HN: How dangerous is it to trust Google? by smartbit on Wednesday March 30, 2022 @10:46PM (#30863328)

Thanks for sharing.

My experience with GCP support was what I expected: none. Even in the case of P1.

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